Office phone systems play a vital role. Most of the businessowners have realized their importance. Hence, they are leaving no stone unturned and opting for the best systems, no matter how much they cost. With the demand for efficient telephone systems on a rise, new and innovative systems have hit the market in recent years. There is plenty of choice on offer. Out of the many office phone systems, here are the two most widely used ones alongwith their benefits.
VoIP phone System
VoIP phone system is highly recommended for offices, especially those that have multiple branches based in different regions. With the help of this system, different branches are linked together and ultimately one single telephone system is in place, no matter how far the branches are located from one another. What this means is that by option for VOIP phone system, you get a chance to talk to any of the branches without having to pay charges as per the long distance calling rates. It also gives you a chance to connect to your office from anywhere in the world at an economical cost. Hence, this system is more often than not used by businesses that are into marketing. This way, they give their travelling agents a chance to get in touch with office more effectively. This is done with the help of software known as ‘soft phone’. Each of your employees can have this software installed on his/her system. Everytime the employee has to get in touch with your office, all he/she has to do is link the handset to the USB port.
PBX Phone System
PBX phone system is extremely cost effective. Hence, most of the small business offices make use of this system as a fantastic communication solution. This further helps the offices and its employees to not only communicate with each other effectively, but also ensure that top-notch customer oriented services are offered. With the help of PBX phone system, an office can project an extremely professional look. What makes this system even more efficient is that you can go on adding more extensions to the existing main line. For instance – you may need more lines once your business starts expanding. You can add these lines without having to spend for a whole new connection. The system also gives you an opportunity to expand your business in regions wherein you do not have any office set-up. The high-tech call handling feature is one of the prime highlights of this system. It helps in managing calls a lot more effectively. Voice to email, fax to email, voicemail, follow me find me, auto attendant and call conferencing features. The incoming calls are managed and handled by an automatic handler even during non-working hours.
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