8 Questions To Ask Before Choosing Mercedes Service Provider

Mercedes is one of the most expensive cars and therefore it is essential that only certified service center services your vehicle. So, here we have listed few things that are best ensured through personal discussion with the car service provider before leaving your car with him. It will help in deciding whether you can depend on them for the upkeep of your Mercedes.

A few questions that you need to ask when selecting a Mercedes service provider are as follows:

Are you bonded, licensed, and insured?
This question seems to be obvious. But, still, many people forget to inquire about this before hiring the service provider. It is very crucial to ask for validation of business license, bonding contract, and the insurance they possess. Make sure you ask the service provider to show a copy of these. Make sure you see the copy, as there are many companies who might answer you yes, but will not be bonded, licensed, and insured.

What is the cost of diagnosis?
Repairs and servicing related to Mercedes are high, and so make sure that you do not spend high on just the diagnosis. There are many unprofessional service providers who are just behind your money and charge high for diagnosis. Hence, before taking up their services inquire how much they will charge to check the problem with your car.

Have you worked on a similar make and model of Mercedes before?
It is one of the important questions that you need to ask the service provider. With this, you will get an idea if they have experience in working with a vehicle like yours. The Mercedes serviceprovider who has worked before on a similar make and model knows the ins and outs of the car. It makes them capable of handling the servicing and repairs in the right manner.

Is your technicians certified and trained?
When you hire a service provider with certified technicians, you do not have to worry about their expertise and skills. Also, make sure if the technicians are trained. It ensures that the technicians are trained with specific vehicles.

Are all the repairs mandatory?
It might sound a bit odd, however by asking this question the Mercedes service provider will give you more insight about what is necessary and the reasons behind it. When you get a proper idea about the repairs, you will understand the procedure in a better way.

How much the service will cost?
Make sure you ask for the estimated cost. You should shop around well and seek estimates. When you check out many service providers, you will find that rates differ from one provider to another. Do not overpay. But, at the same time do not compromise on the quality of the services.

What kind of warranty do you offer?
Do not fail to ask this question! You might certainly want to ensure that the work done on your vehicle is supported by a warranty if anything goes wrong. Ask about the warranty and try to understand what it includes.

Would you like to offer references?
A majority of the reliable Mercedes servicecompanies will not hesitate to offer the references of their past clients or their ratings. If you find that a particular company is not providing their reference, check out another company. You can also check out online review sites to know about the client’s experience of working with the company.

These are some of the questions you need to ask before selecting a Mercedes serviceprovider. Make sure that the service provider is licensed and authentic before you hand over your Mercedes car to him.